FAQ

Features / Setup & Launch / Optimizations / Add-Ons / Support & Maintenance / Pricing, Billing & Savings

Features

Why are your designs better?

Our sites include best practice layout configurations derived from the work of respected engagement scientists like like Jakob Nielsen. From this research we’ve developed a 27-point checklist that we follow to include all the things that matter for your business about the design of your company’s digital home like instillation of trust, ease of use and clear call to action.

 

Why do your sites load faster than other sites?

Both the code quality and server technology play a role here.  1) Code:  Our sites are custom-built specifically to meet the needs of law firms so the code is written just to include the needed functionality, nothing else. Many other companies offer sites constructed on CMS frameworks that include a lot of extra code and unnecessary stuff that can negatively impact performance. 2) Servers: Our sites are hosted on top-of-the-line, high performance servers specifically tuned to host our sites and deliver them quickly. Additionally, the code and resources for your site is delivered to something called a “Content Delivery Network”, a secure global network of servers that help companies deliver their web resources to site visitors quickly whether a visitor is in New York or New Delhi.

Can I make updates myself?

Yes. You will have the ability to log in and make edits to your site anytime you want–menu items, information pages, specialities, contact information, blog posts. You have control over every part of your site. We have tutorials and videos available. And of course, we’re here to help answer questions anytime.

Can you make updates for me?

Yes, just send us an email and we’ll take care of it (no extra charge). We can make most routine updates for you within 1-2 business days.

 

Setup and Launch

What’s included in the Setup Service?

Our setup service includes everything needed to get your site launched and looking great. We’ll add your logo, your photos, connect social media accounts, make sure you’re properly indexed by Google’s search engined and add any other key information to get you going.

How long will it take to create my website?

We’ll have your site ready in about one week.

How are you able to produce sites so much faster than anyone else?

We focus our time just on the needs of small law firms, we’re able to deliver higher quality sites to solve your problems much faster than a traditional, general purpose web design and development firm. This efficiency also helps us keep our prices affordable for small firms.

I have my own domain name. Can I use that?

When you sign up, we’ll give you a temporary domain, like yourname.lawfirmhosting.com. Then once we have your new site all setup and ready to go live, we’ll connect your domain so that’s what customers see (they won’t see lawfirmhosting.com).

I don’t have a domain name yet. Can I get one through Law Firm Lift?

We don’t provide domain names, but we recommend you purchase one from a provider like Google Domains or Hover or  namecheap.com. We personally prefer to avoid the unselling over at GoDaddy but your choice! They run about $12 per year at all of these providers. If you already purchased a domain elsewhere, that’s totally fine. We can map a domain to point to us from an domain name registrar.

Can I use my current web host?

LAWFIRMLIFT is a hosted service, with web hosting included. So you won’t need to pay for your own hosting after you launch your site with LAWFIRMLIFT. If you need help deactivating your old services and terminating payment there, we’re happy to help with that and do anything to make the transition painless.

What information will I need to supply?

Our set-up wizard will ask you to fill out some information about your firm, contact information, legal specialities and personnel. We’ll also follow up with you for additional details if needed.

Optimizations

Will you optimize my website for mobile?

Yes. Your website is optimized for mobile devices like smart phones and tablets. This is really important to make it easier for site visitors and because Google has begun prioritizing great mobile sites in search results so clients will find these companies first!

How will you help my website rank higher on search engines and Google?

We make sure your website is built using all of today’s industry best practices for Search Engine Optimization (SEO). That means we give you the best possible chance to rank highly in Google. We’ll optimize the keywords on your site as well as integrate your Google Business listing with the site. We’ll also add a Google Analytics account to your site so you can easily track how much traffic you’re getting (and more).

Who are your normal clients?

Small firms of up to 10 attorneys.

I am from a larger firm, can you still help me?

Yes. Please contact us to discuss this directly.

How are your sites more secure than others?

We partner with the most advanced security companies in the country. These companies block threats before they get to our servers. We also go to great pains to make sure all our code is secure and our software is updated. We take care of all this work for you so you don’t have to.  We also back up your sites files and data three times a day!

Explain why more people will come to my site if built and host with Law Firm Firm?

We’re completely focused on just serving small law firms and our sites are completely optimized for this purpose — built in search engine optimization and designs that have been tested over time to yield more engagement and convert site visitors into new clients.

Add-Ons

Do you offer additional custom services like logo, print design and email marketing?

We work with a number of talented designers and can help you with a great branding package for you firm. Please contact us about this for more information.

Site Support and Maintenance

Do I really get unlimited software updates?

Yes, we manage and update your website and its content management system and all other software powering your new site for you. You never have to worry about updates or site management. This way you can just focus on being a lawyer and leave all the technical stuff to us!

What about design updates? Do I really get unlimited design updates?

Premium members can also have access to unlimited site design changes as we roll out additional layouts.

Pricing, Billing and Savings

 

Do you have set contracts?

No, cancel at anytime. It’s no hassle.

Do your offer a money-back guarantee?

We offer your first 30 days of hosting, service and maintenance for free. If you’re not satisfied, pay nothing. After that you only pay a monthly hosting and maintenance fee to use our product and may cancel at any time. No contracts. No obligations.

How much does it cost?

Pricing for LAWFIRMLIFT is broken into two steps: The initial cost of setting up your new website and the small monthly cost for hosting and support. You’ll find that with LAWFIRMLIFT, both of these costs are a fraction of what you’d pay a generalist agency if they included a bundle of all the feature we include. Plus, you receive professional quality and personalized support at Law Firm Lift, which you often won’t find elsewhere.

What’s included in the monthly fee?

The monthly service includes your web hosting, and access to all of the features built into your site. It also includes our customer support. We’re here to help however we can.

You’ll have the ability to log in and make edits to your site anytime you want. But if you get too busy, we can make routine updates for you, for example, updating your contact information or adding a new photo–that’s included in our service.

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